Tingchao makes multi-platform ops think like top performers

24/7 online · self-patrolling · 6+ major platforms covered

Hand over comments · intent · engagement · data — to your AI operations agent

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tingchao · Inbox
X @xinheyun_beauty AI
2026-05-28 · 10:23
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Built for ops teams across many verticals

Gaming · E-commerce · Education · MCN · Creators · Beauty · Travel · Finance
DOUYIN · XIAOHONGSHU · KUAISHOU · WEIBO · BILIBILI · WECHAT

WHAT IS

What is Tingchao?

Tingchao is an AI operations agent by Mere Fusion. It patrols comments 24/7, recognizes user intent, and engages automatically across Xiaohongshu, Douyin, Kuaishou, Bilibili, Weibo and WeChat Official Accounts — letting AI run day-to-day account operations so your business grows predictably.

Category
An AI operations agent for multi-platform accounts
What it does
Comment patrol · Intent recognition · Smart engagement · Data insights
Platforms
Xiaohongshu / Douyin / Kuaishou / Bilibili / Weibo / WeChat
Who it's for
E-commerce · Gaming · Education · MCN / creator agencies

FEATURES

Why Tingchao

AI-driven end-to-end operations capability that delivers cost savings and predictable growth
01

Content Publishing Matrix

One-click publishing across platforms and accounts. Text, video, multi-image — scheduled or batch.

02

Smart Engagement

AI comment patrol, intent recognition, DM management. 24/7 online to lift engagement and conversion.

03

AI Data Insights

Multi-dimensional analytics and visual dashboards. Spot trends, find opportunities, drive decisions.

04

Multi-platform Reach

Coverage across major social platforms. Long-term account stability across broader business scenarios.

COMPARISON

Tingchao vs Manual Operations

Same goals — an AI operations agent delivers lower cost, faster response, and steadier coverage
Dimension Manual operations Tingchao AI agent
Availability Mostly business hours; nights & holidays missed Online 24/7, non-stop
Comment / DM patrol Manual, item by item; easy to miss Auto-patrols all comments in real time
Intent recognition Relies on individual experience AI recognizes 7 intent types, consistently
Response speed Minutes to hours Second-level auto response
Multi-account Headcount grows with each account One person runs a whole account matrix
Data Manual stats, hard to reuse Auto dashboards & sentiment alerts
Compliance Manual gatekeeping Sensitive-word screening + human fallback

WORKFLOW

AI-accelerated end-to-end operations

From content to growth, AI assists every step
  1. STEP 01
    Material
    Content import Asset library
  2. STEP 02
    AI Analysis
    Content understanding Audience analysis
  3. STEP 03
    Auto Patrol
    Real-time monitoring Anomaly alerts
  4. STEP 04
    Intent
    Multi-dimension intent Sentiment
  5. STEP 05
    Smart Reply
    AI-generated reply Smart engagement
  6. STEP 06
    Data Loop
    Data backflow Review & optimize

INDUSTRIES

Tailored for every industry

Domain-deep scenarios with industry-grade operations playbooks

Gaming

  • · Version launches
  • · Player Q&A
  • · Event hype
Learn more →

E-commerce

  • · Product seeding
  • · Higher AOV
  • · Conversion
Learn more →

Education

  • · Enrollment
  • · Course promotion
  • · Parent-school
Learn more →

MCN & Creators

  • · Distribution
  • · Fan engagement
  • · Monetization
Learn more →
7×24
Auto Patrol
Round-the-clock account safety
6+
Platforms
All major platforms supported
7
Intent Types
Accurate user intent detection
99.9%
Uptime SLA
Stable and reliable

PRICING

Simple, transparent, scale-based pricing

All four tiers — Basic / Standard / Professional / Enterprise — are transparently priced. Enterprise additionally includes SSO, SLA and VIP expert service. Yearly subscriptions save about 20%.

Basic

Individuals & pilot teams

¥ 168 /mo ¥ 1,680 /yr
  • 300 messages / month
  • Personal WeChat ¥68/mo add-on
  • AI assistant / Sandbox / Webhook
  • 90-day data retention

Overage pack: 1,000 msg ¥150 (¥0.15/msg)

Get started

Standard

Growing teams

¥ 880 /mo ¥ 8,800 /yr
  • 3,000 messages / month
  • 1 workspace
  • Xiaohongshu included · Douyin/Bilibili at ¥800/yr
  • Sentiment alerts · User management
  • 6-month data retention

Overage pack: 5,000 msg ¥600 (¥0.12/msg)

Get started
Recommended

Professional

Multi-team scaled operations

¥ 1,680 /mo ¥ 16,800 /yr
  • 15,000 messages / month
  • Unlimited workspaces
  • Xiaohongshu included · Douyin/Bilibili at ¥800/yr
  • Proactive outreach · Multi-image layouts
  • DingTalk / Feishu bots
  • 12-month data retention

Overage pack: 20,000 msg ¥1,400 (¥0.07/msg)

Get started

Enterprise

Large enterprises & high-compliance needs

¥ 3,800 /mo ¥ 38,000 /yr
  • 50,000 messages / month
  • Permanent data retention
  • 5,000 knowledge units
  • SSO single sign-on / SLA-backed support
  • VIP expert service / Special VAT invoice

Overage: by contract

Get started
View full comparison →

CASES

Real growth fromreal ops teams

G
Game publisher

Comment response: 8h → 15min

AI patrol and smart reply policies cut response time by 32x, lifting user satisfaction.

Response speed
+3200%
User satisfaction
+45%
B
Beauty brand

DM conversion +67%

Private-domain ops and intent recognition reach high-intent users with measurable lift.

DM conversion
+67%
ROI lift
+58%

FAQ

FAQ

What is Tingchao?
Tingchao is an AI operations agent by Mere Fusion that patrols comments 24/7, recognizes user intent, and engages automatically across Xiaohongshu, Douyin, Kuaishou, Bilibili, Weibo and WeChat Official Accounts — letting AI run your multi-platform account operations for predictable growth.
Which platforms does Tingchao support?
Currently Xiaohongshu, Douyin, Kuaishou, Bilibili, Weibo, WeChat Official Accounts and more being added.
How is Tingchao better than manual operations?
Tingchao stays online 24/7, auto-patrols comments, recognizes 7 types of user intent and replies intelligently. One person can manage a multi-platform account matrix, significantly cutting labor cost and response time while lifting engagement and conversion versus purely manual work.
How is Tingchao priced?
Transparent, scale-based pricing across four tiers — Basic / Standard / Professional / Enterprise. Basic starts at ¥168/month (about 20% off on annual billing); Enterprise adds SSO / SLA and VIP expert service. New accounts get a free 15-day full-feature trial.
Which industries is Tingchao for?
E-commerce and brands, gaming, education, and MCN / creator agencies — any scenario needing multi-platform account operations, including comment patrol, DM conversion, sentiment monitoring, admissions Q&A, and bulk content distribution.
Is my data safe?
Enterprise-grade security. Encrypted in transit and at rest; we never reuse customer data.
Is AI reply safe and compliant?
Sensitive-word screening, human-in-the-loop fallback, and configurable risk policies safeguard brand voice.
How do I get started?
Click Try Now at the top to jump straight into the product — new accounts get a free 15-day full-feature trial. For 1-on-1 onboarding, scan the WeChat QR to reach a specialist.

Ready to hand account operations to AI?

Start your free 15-day trial with all features unlocked

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